We were delighted to welcome a mystery guest from Quality in Tourism recently and are thrilled to report that we maintained our Breakfast Award and won a Silver Four Star Award.
Here’s the summary.
Please call Zoe if you’d like to enquire about the Ramblers’ Rest Luxury Accommodation or Angela for Restaurant bookings on 01759 303292
Ramblers Rest retains a Four Star Guest Accommodation rating following this year’s overnight
Overall the property sits very comfortably at the higher end of the banding.
The Breakfast Award a particular highlight and is rightfully re-awarded along with a proposed
Silver Accolade this year.
(4) Room 4 occupied by the assessor, rooms 1, 2 and 3 viewed with Zoe.
Debrief conducted with Mrs Sissons ( Angela) and Mrs Nesom ( Zoe) business partners.
No major changes to the website this year, however some suggestions to assist with raising the
profile of this very worthy quality operation.
Register with Google Places to assist with location on the search page.
A blog is clearly used on the site, links to face book or twitter again might be considered
Recommend the use of the free wi fi logo on the top of the home page.
Visit England logos might feature along the top rather than the bottom.
A very strong assessment is made here which shows excellent attention to detail overall .
Excellent finish noted to the bedrooms and bathrooms with all surfaces highly polished and
The entrance hall and stairs all immaculately presented.
The same level of dedication also noted in the tea rooms where breakfast is served.
Four generously sized rooms.
Simple effective decoration – well relieved with original beam features and appropriate
Carpets maintained in as new condition.
Each room similarly furnished with very good solid wooden matched furniture in excellent order.
Superb quality and comfort lounge seating options
Excellent feature beds, a mixed standard of bedding and linens
Good to note additional fresh coffee bags and mineral water on the beverage tray.
The homemade cake on arrival much appreciated.
As a newly renovated barn conversion – energy efficient heating, excellent controllability, along
with many lighting choices and ample sockets etc.
As seen previously – four almost identical en suite bathrooms, very good modern sanitary ware
and fittings and spacious with ample shelf space.
Clean fresh decoration, excellent tiled detail in the showers.
Hygienic flooring in pristine condition.
Lighting levels have been upgraded with brighter motion sensor lighting.
Heated towels rails provide very good warmth in these insulated facilities and a useful drying
Very good soft fluffy towels and a good range of toiletries – suggest some refining of the product
either dispense or individuals, along with additional extras such as cotton wool / buds / shower
Hospitality and guest experience
The Ramblers Rest 3 600006-519349-1412
The booking was made on the 17/10/13 at 17.45 approx. the phone was promptly answered after 3 rings. The property name was clearly spoken and the guests requirements were ascertained.
The request for a single occupancy, one night was offered at £65.00 including a full cooked breakfast.
All the relevant details were taken at this time including an address for confirmation and card details to take a deposit of £40 to secure the booking.
An approximate time of arrival was also confirmed.
The booking was conducted in a very positive and friendly manner by Zoe, a letter of confirmation received.
A very warm welcome and personal greeting from Zoe on arrival, automatically assisted with luggage.
Guests are shown in, with all the facilities pointed out, registration carried out.
Shown up to the room, and the offer of fresh milk given, in the room, a menu provided for breakfast which guests are asked to select from before retiring.
A choice of homemade cake left ready on the beverage tray – delicious.
Time taken to chat regards eating out locally the pub opposite highlighted and recommended for good honest pub food and locally reared beef.
Guests made to feel very welcome and that nothing was too much trouble.
On departure, a receipt was given with all the correct details noted, farewell pleasantries were exchanged and the guest left with a very favourable impression
Breakfast is served in the Ramblers Rest tea room, this is a very well appointed and presented room, very good lighting providing a soft welcoming ambience.
High quality solid wooden tables and comfortable dining chairs, the tea room provides a very good sense of space, the setting is very much in keeping with the environmental style of the property, very good matching crockery, polished excellent vintage cutlery and smart glassware.
The cold selection is of a very high quality, well displayed and a wide selection to choose from.
Fresh fruit platter brought to the table on this occasion.
Starters sampled-( A premium freshly squeezed orange juice , fresh fruit salad and greek yoghurt, homemade granola not sampled on this occasion but a choice of a gluten free variety.
Quality homemade preserves beautifully presented, strawberry, raspberry and marmalade, very good bread toasted, fresh cafetiere of ground coffee )- All these items were of a superior quality.
Mains sampled- ( Scrambled Eggs and Smoked Salmon and toasted muffin )- An excellently presented and cooked breakfast. All ingredients were all of a high quality and with obvious culinary skill evident, the eggs seasoned and cooked to perfection.
The printed menu indicates the use of all the locally sourced ingredients as well as the house specials which can be adapted offering inventive vegetarian alternatives.
The service throughout was very comfortable with excellent personal service, suggest the offer to pour the morning coffee and offer hot milk to accompany coffee.
This is a breakfast worthy of the award through the high quality, choice and levels of service
Potential for Improvement
Bed linen and bedding – is very well maintained, however the quality if raised would do justice to
the excellent bed quality.
Recommend the use of fine modern down equivalent duvets and higher thread count cotton
Toiletries – when replenishing the stock, use of a higher quality and range, suggest cotton wool
balls/pads etc to encourage make up removal.
Booking dinner service advise with all bookings the option to reserve a table to avoid The Ramblers Rest 4 600006-519349-1412 disappointment at the adjacent village pub.
New bedroom folders (outer)
A delightful village location, and a very well presented property with clear signage.
Good off road parking well defined and outdoor seating.
Guests benefit from the on site tea room business serving meals and refreshments throughout
A very strong sense of quality and maintenance evident in the tea rooms, excellent floorings and lots of many points of interest on the wall reflecting the historic past of the building and heritage.
Guests to Ramblers Rest welcomed with complimentary tea and cake, guests can order picnics and groups can arrange for private dining.
The village of Millington sits ideally on the Wolds Way and hosts a very good rustic local pub serving hearty home made bar meals, an additional benefit for guests.